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Solutions

Pick the one that sounds like your week

Twelve versions of the same problem — a conversation that should have ended in an action and didn't. Same platform underneath, different place it shows up.

The phone

Calls ring out after five and nobody knows what was lost

Every call answered on the first ring, day or night, with the ones that would have gone to voicemail captured, qualified and either booked or handed over with the context attached.

The phone

The line stacks up at the counter's worst hour

Overflow answered in parallel instead of queued, so the advisor under a hood is not also the person losing a booking at the desk.

The phone

Nobody can say what the phone cost last month

Conversations, bookings and leaks on one board, each figure carrying the window it was measured over and opening into the transcript underneath.

The phone

Riders call to book, confirm or change a trip — and wait

Ride bookings, confirmations and changes handled start to finish, after hours included, with every call scored so a bad one surfaces the same day.

Booking

"Can you get me in Tuesday?" never gets an answer

Live availability checked against your real calendar, the slot held, the confirmation texted, and the reminder actually sent before the visit.

Booking

Estimates go quiet and nobody chases them

Open quotes ranked by close odds with the customer's actual objection, worked through a cadence rather than remembered by whoever has time.

Booking

Callbacks get promised and not made

Captured with urgency, category and preferred time, then completed — by the AI where you allow it, by a person where you don't.

Across channels

A DM sits unread and arrives later as an angry call

Social, chat, text and email answered from the same brain as the phone, so the question is resolved where it started.

Across channels

Customers repeat themselves at every handoff

One record across channels and weeks. Whoever picks up next inherits the thread, the history and the reasoning.

Across channels

The website says one thing and the phone says another

One released record per product or service, so the answer is the same wherever it is asked for.

The office

Jobs get written up twice, badly

Named-speaker transcript, structured fields and an evidence-linked record straight into the system you already run. No retyping, no swivel chair.

The office

Conversations land on the wrong desk

Service, sales, parts, billing and dispatch routed to an owner with the full history attached, rather than into a shared inbox nobody owns.

The office

Nobody arrives knowing what they're walking into

A brief for the dispatcher and the tech built from what was actually said, so the right part is on the truck the first time.

The floor

"Do you have it in stock?" gets a guess

Availability answered per location from the live feed, the alternative offered when it is not there, and the hold placed against the order.

The floor

Delivery, financing and warranty questions stall the sale

Approved answers per product — quoted flat where you allow it, qualified where you don't — with the order and the customer's history attached.

The floor

Showroom visits are booked by whoever remembers

Guided to the right products first, then the appointment on a real calendar with the salesperson who already owns that customer.

The floor

"Where's my order?" gets a promise to call back

A real answer from the order and the delivery schedule, and a change or a damage claim routed to the team that owns it, with the sale attached.

None of these is a separate product or a separate line on the invoice. They are the same pipeline pointed at a different part of your week.

See what was measured
Where it runs

Proven in the trades. Not limited to them.

Nothing in the pipeline is trade-specific. A showroom, a service counter and a dispatch desk are the same problem wearing different vocabulary.

LIVE

Mechanical & HVAC

Where it was proven first — emergency triage, equipment history, maintenance renewals.

LIVE

Plumbing & electrical

Same pipeline, own guardrails, own safety exceptions and escalation rules.

LIVE

Roofing & restoration

Storm-season surges absorbed without adding a phone for six weeks.

LIVE

Multi-location & franchise

Several brands, several boards, one intelligence layer with per-location hours, inventory and rules.

LIVE

Furniture, mattress & design retail

Products, dimensions, stock, delivery windows, financing and warranties answered on the floor's behalf, and the visit booked.

LIVE

Automotive dealerships & service

Sales enquiries and bay booking at the counter's worst hour, fitment and trade-in questions, parts-ready follow-up.

LIVE

Transit & paratransit

Ride bookings, confirmations and changes handled start to finish, after hours included, where a missed call strands somebody.

LIVE

Wireless & telecom stores

Plan comparisons grounded in the customer's actual usage, routine triage before a person, the store visit booked from the same conversation.